Repeat Prescriptions

Requesting Repeat Medications

Please note: we cannot accept repeat prescription requests over the telephone as errors often occur with verbal communication of drug names.

Please allow at least two full working days for your prescription to be processed.

  • Contact your chosen pharmacy and request that they sign you up to the Electronic Prescribing Service (EPS). This service enables GPs to transmit prescriptions to a pharmacy of your choice electronically.
  • Repeat prescriptions can be requested via email. Please email your request to crocgg.portlandmc@nhs.net with your name, date of birth and the list of medications that you are requesting.
  • Quicker - You can also order repeats via the LiveChat function via our website.
  • Deliver or post your repeat prescriptions request form to the surgery.

Repeat prescriptions will only be given where a doctor feels it is clinically indicated and if the items are not available over the counter for purchase.

The clinicians will prescribe the generic names of the medication, however the Pharmacist will decide on the brand. The GP surgery does not decide on the name of the brand.

Our Admin staff may send you a text message if there is a problem with your medication request, please ensure your contact details are up to date.

 
How do I reduce waste?

Only order what you need and be reassured that if not all repeat items are needed at this time, they can be ordered in future.

Please note that once dispensed, medicines returned to the pharmacy cannot be re-used. Take your medicines with you if you go to the hospital.

Please watch the video below for more information about the waste campaign.


Click on the buttons below for more information on:
Ordering a Repeat Prescription
Prescription Fees
Electronic Prescription Service (EPS)

Wasted Prescription Medicines