Practice Policies

Privacy Notice

Please click here for our privacy notice

Call Recording Policy

Information about procedures for call recording within Portland Medical and the management of access and use of telephone call recordings.

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Digital Policy

This policy explains how we use personal data. We want to help you understand how we work with your data, so that you can make informed choices and be in control of your information.

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Freedom Of Information

We are required by the NHS Freedom of Information Act 2000 to provide a publication scheme. This is a guide to information routinely made available to the public.


Health & Safety

Whilst we make every effort to ensure that the building is safe for our patients and staff alike, we would request that parents do not leave children unattended whilst in the building.

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Privacy Policy

This information is about what happens to the information that Portland Medical collects about you whenever you contact. It also tells you how we make sure it is kept safe.

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Klinik Privacy Notice

Klinik Healthcare Solutions (“Klinik”) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we will collect and use personal information about you, in accordance with the data protection legislation including, but not limited to, the EU General Data Protection Regulation (2016/679/EC) (GDPR) the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018).

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Zero Tolerance

This practice operates a ‘zero-tolerance’ policy towards aggressive or abusive behaviour. This includes any personal, abusive or threatening comments, bad language, physical contact and aggressive gestures. In keeping with the rest of the National Health Service, this means that no abuse of doctors or staff is acceptable, whether verbal or physical and any patient behaving in this manner will be removed from the practice list with immediate effect. In some cases the police will be called.