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CROYDON GP COLLABORATIVE
Croydon GP Collaborative
The Croydon GP Collaborative (CGPC) is a forward thinking and passionate independent healthcare provider. CGPC was created by 55 Croydon GP Practices and covers approximately 392,000 patients.
The Croydon GP Collaborative is an organisation that was formed in response to the growing need for change and collaborative working within General Practice. CGPC aims to become a positive force within the local health and social care system that can transform the way services are provided to the local population.
The services CGPC provide are commissioned by NHS Croydon Clinical Commissioning Group and Public Health.
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Missed an Appointment aka Did Not Attend! (DNA)
'Patients missing their appointments cost the NHS £1bn last year' - VIEW
'Missed GP appointments 'cost NHS England £216m'' - VIEW
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We understand that very occasionally that there may be mix-ups or communication errors in providing patients appointments. However, booking appointments and not attending without informing the practice (DNAs) means that someone else who may desperately need an appointment is denied medical care. We do not feel that this is acceptable behaviour from patients. Not only is this costly to the NHS but this is also detrimental to the health of our other patients.
To cancel appointments online please download myGP app or call reception
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If patients are found to continue this behaviour they will be removed from the practice.